Courageous Conversations

By the end of this course you will:

• Explain what is meant by a ‘Courageous Conversation'
• Discuss the most effective communication skills to use when holding courageous conversations
• Predict what it's like for a parent
• Outline how to effectively manage a situation where parents are non-accepting of the situation.

Who should complete this course?
This is suitable for anyone who works in early years, e.g. nursery practitioners, pre-school practitioners, playgroup practitioners and childminders.

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